Shipping Policy

We are committed to delivering your order safely and efficiently.

1. Order Processing

All orders are processed and prepared for shipment within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Processing times may be extended during high-demand periods or promotional events.

2. Delivery Time

Estimated delivery times are provided at checkout for reference only. Actual delivery times may vary due to factors such as customs clearance, local courier operations, weather conditions, or other circumstances beyond our control.

3. Shipping Fees

The flat shipping fee is $12.89. Any shipping promotions or free shipping offers will be clearly displayed on our website.

4. Shipping Coverage

We provide worldwide shipping services. However, due to logistics limitations, international regulations, or customs restrictions, we are currently unable to ship to the following countries and regions:

Sudan, South Sudan, Iran, North Korea, Cuba, Syria, Ukraine, Russia, Belarus, Afghanistan, Democratic Republic of the Congo, Haiti, Iraq, Libya, Mali, Mozambique, Myanmar, Somalia, Turkey, and Yemen.

Orders placed with shipping addresses in these locations will not be processed.

5. Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. Please allow 24–72 hours for tracking information to become active.

6. Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by local authorities. These charges are not included in the product price or shipping fee and are the responsibility of the customer.

7. Address Accuracy

Please ensure that your shipping address is complete and accurate when placing your order. We are not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

8. Delayed, Lost, or Damaged Shipments

While we work closely with our logistics partners, delivery delays may occasionally occur. If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery so we can assist you in resolving the issue as quickly as possible.